Please try again shortly. Check the carriage path Follow these steps to make sure that the carriage moves freely. Follow these steps to perform a power reset to try clearing a false paper jam error. HP Deskjet Printer series. Select your operating system and version ,. See your browser’s documentation for specific instructions. This could take up to 3 minutes, depending on your computer and connection speed.
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Press down on the cartridge, and then pull it toward you to remove it from the slot. This product has been exchanged for a new or refurbished product.
When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. Note that your submission may not appear immediately on our site. Europe, Middle East, Africa. Let HP identify any out-of-date or missing drivers and software.
HP Deskjet Printer series User Guides | HP® Customer Support
If the carriage is on the right side of the productmove the carriage to the left side of the product. This product was designated to be returned to HP. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
Hpdeekjet the paper jam from the front of the printer Follow these steps to clear any jammed paper from the front of the product. HP Deskjet Drivers: Use only good quality labels that meet product specifications.
HP (Hewlett Packard) Deskjet Drivers Download – Update HP (Hewlett Packard) Software
Reset the printer Sometimes a paper jam error persists even though there is no jammed paper false paper jam. Use both hands to pull whole sheets of paper to avoid tearing them. Make sure that the stack of paper contains no hpdeksjet than 10 sheets and no more than 25 sheets of paper. Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software.
HP Deskjet 3840 Printer series
Use only good quality paper that hpdekjet product specifications. From the Paper type drop-down list, select Labels or Plain paperdepending on your software program.
Never load mixed types of labels in the tray. Solution Close the top cover. Using outdated or corrupt HP Deskjet drivers can cause system errors, crashes, and cause your computer or hardware to fail. HP Download and Install Assistant. Please submit your review for HP Deskjet Series. Product sold without warranty: Remove the protective tape from the cartridge. Wait until the carriage is idle and silent before proceeding. If the test page does not printcontinue with the next solution. On the Windows task bar, click the Windows iconand then click Printers and Devices.
With the print side down, reinsert the stack of labels into the tray until it rests against the rear edge of the tray. Apply a moderate amount of pressure to remove dust or dirt buildup.
The 380 number provided does not match the previously selected product. Print a self-test report Make sure that plain white paper is loaded in the input tray. The product might go through a brief warm-up period. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.