Do the following depending on what displays in the Device Status section:. Follow the on-screen instructions to reinstall Cyberlink Power2Go, and then open the app. If the drive is still not detected, close Device Manager and skip to Reset the computer power to reset power and reseat the drive cables if necessary. If you need to change the operating system, click Change , select your version, and then click Change. Clear the upper and lower registry filters Clear the registry filters for Device Manager error codes 10 , 19 , 31 , 32 , 39 or 41 using the following steps:. If you find an update, select the ones that apply. If a Let’s identify your product to get started page displays, click Laptop or Desktop.
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HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8)
If you find an update, select the ones that apply. The disc drive should now be recognized by your recording software.
A copy of the registry has saved for back-up purposes to the Documents folder. If the drive is not recognized, continue to replace the PxHelp20 registry value.
HP TS – H653 Internal SATA Desktop Optical Drive- lightscribe
After the computer restarts, select your operating system for more information about reinstalling Cyberlink Power2Go:. Use Clear the upper and lower registry filters to remove associated control filters from the registry. If the drive name still does not displayreplace the cable, the drive, or have the computer serviced. If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit.
Use the following steps:. For any other error, refer to the information that is provided with the error code. If the drive is still missing after resetting power, check the drive cable connections on desktop computers, or clear the upper and lower registry filters for notebook computers. Please try again shortly.
If a System Restore does not resolve the problem, you can perform a system recovery to return the computer software configuration back to its original state. The software results page for your computer displays with the operating system selected. Right-click the new LowerFilters value and select modify.
Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their connectors and make sure there are no bent pins. If you are using a notebook computer, skip to the step to Clear the upper and lower registry filters. The edges of metal panels can cut ts-h63.
HP DVD Writer – HP dvde Product Specifications | HP® Customer Support
If not, continue to the next step. For more information and support, go to Issues with Apps in Windows The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go.
A copy of the registry has been saved for back-up purposes to the Documents folder. Click the Download button, and then follow the on-screen instructions to download and install each applicable update. Click Fileclick Exporttype a filename that is easy for you to remember, then click Save. If the drive is still missing after using the troubleshooter, continue to the next step.
UPC – Hp Ts-h Dvd+rw Sata Optical Disc Drive |
Use the following steps to access the BIOS:. Those familiar with editing the Windows registry can save ts-h6653 by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. Select Boot Optionsthen press Enter.
If the drive is still not detected, close Device Manager and skip to Reset the computer power to reset power and reseat the drive cables if necessary.
If drive name is ts-h635 with an alert icon displays the drive icon is marked with an alert symboldouble-click the drive name to find more information. Recovery Manager enables you to choose specific hardware or drivers to reinstall.