Warranty removed from product: Unable to determine warranty status. Remove, and then reinstall the cartridges Follow these steps to remove, and then reinstall the cartridges. Follow this checklist to stop these prints: In the Print Settings section, click Printer Toolbox. Modify your browser’s settings to allow Javascript to execute.

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Let HP identify any out-of-date or missing drivers and software. Press and hold the Cancel button. Load envelopes that have a flap on the short side of the envelope with the flaps toward the back of the tray and facing up.

Print an alignment page Load plain white paper in the product. Inspect the area around the carriage for any obstructions, including packing material.

The list of all available drivers for your product is shown above.

HP Officejet All-in-One Printer drivers – Download

This page requires Javascript. If the door is open, close it. Asia Pacific and Oceania. The Virtual Agent is currently unavailable. Open download list Make sure that the product is idle when you load envelopes into the paper tray.


HP Officejet All-in-One Printer series – K – Driver Downloads | HP® Customer Support

The extended self-test report provides printer information, such as the printer name, model number, serial number, and the firmware version number. Is my Offficejet version bit or bit? Please try again shortly. The report also includes a log of recent events.

HP Officejet 4500 All-in-One Printer series – K710 Troubleshooting

The list of recommended drivers for your product has not changed since the last time you visited this page. Please make a different selection, or visit the product homepage. Choose a different product series.

Europe, Middle East, Africa. This product was sold by a reseller. This product has been exchanged for a new or refurbished product.

Europe, Middle East, Africa. The self-test report includes printed test patterns that you can use to troubleshoot print quality issues. Please try again shortly.

Print a self-test report using the All-in-One control panel Use the following steps to print a self-test report. If the alignment page does not printcontinue to the officcejet solution. How does HP install software and gather data? We are unable to determine your warranty status for the product and serial number provided.


Please use the product officemet and serial numbers of the new product to validate warranty status. Some Officejet All-in-One printer models do not have an automatic document feeder ADFso your product might look slightly different than the one shown. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Select from the products you own. Any warranty support needed would be completed by the reseller that sold the product.

Video of loading envelopes The following video demonstrates the steps for loading envelopes in the HP Officejet Reinstall the cartridges Slide the cartridge forward into the empty slot, and then gently push on the upper part of the cartridge until it clicks into place.